Privacy policy
This is a translation for your convenience. The German version is legally binding.
This privacy policy applies to the website efrexx.de. It explains which personal data we process when you visit the website, for what purpose and on what legal basis, and what rights you have.
1. Controller
eFrexx GmbH
Asternweg 6
40880 Ratingen
Germany
Phone: +49 2102 5650 870
Email: datenschutz@efrexx.com
2. The key points in brief
- Our website does not set cookies and does not use any analytics or advertising services.
- Fonts and all other files are hosted on our own server. No data is transferred to third parties when you open the website.
- Data is only sent to HubSpot if you take action yourself: when you load the booking calendar or request an analysis in the freight cost calculator.
3. Hosting and server log files
Our website is hosted by Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus. The server is located in Frankfurt am Main, Germany. We have concluded a data processing agreement with Hostinger in accordance with Art. 28 GDPR.
Each time the website is accessed, the server automatically stores access data in log files: IP address, date and time, page accessed, amount of data transferred, browser and operating system, and the previously visited page (referrer). We need this data to deliver the website, ensure its security and fix errors. The legal basis is our legitimate interest under Art. 6 (1) (f) GDPR. The log files are deleted automatically once the host’s retention period has expired.
4. Encryption
The connection to our website is encrypted with TLS. You can recognise this by “https://” in your browser’s address bar.
5. Contact by email or phone
If you contact us by email or phone, we process your details to answer your enquiry. The legal basis is Art. 6 (1) (b) GDPR if your enquiry relates to a contract or its initiation, and otherwise our legitimate interest in answering it under Art. 6 (1) (f) GDPR.
6. Booking via HubSpot
To book a demo, we use the scheduling tool of HubSpot (HubSpot Ireland Ltd., One Sir John Rogerson’s Quay, Dublin 2, Ireland). The scheduling tool is only loaded when you click “Load booking calendar”. No connection to HubSpot is established before that.
By clicking, you consent to the scheduling tool being loaded. In doing so, your browser transmits technical data such as your IP address to HubSpot, and HubSpot may set cookies. If you book an appointment, we process the data entered there to hold the appointment. The legal bases are your consent under Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG and, for handling the appointment, Art. 6 (1) (b) GDPR. You can withdraw your consent at any time with effect for the future, for example by deleting the cookies in your browser.
7. Freight cost calculator and requesting an analysis
The calculation in the freight cost calculator takes place entirely in your browser. As long as you do not submit anything, your entries are not transmitted.
If you request a detailed analysis, we transmit your name, your company, your email address, your phone number if provided, and your calculator entries (freight spend, mode of transport, calculated savings potential, your answers to the optional questions and the language of the page) to our CRM system HubSpot. No HubSpot script is loaded and no cookie is set in the process. We use the data to send you the analysis and to discuss it with you. The legal basis is Art. 6 (1) (b) GDPR, as you are requesting the analysis from us.
8. HubSpot as CRM system
HubSpot processes the data on our behalf. We have concluded a data processing agreement with HubSpot in accordance with Art. 28 GDPR. Our HubSpot account is hosted in HubSpot’s European data centre. A transfer to HubSpot, Inc. in the USA cannot be ruled out in individual cases. HubSpot is certified under the EU-US Data Privacy Framework, on the basis of which the EU Commission has determined an adequate level of data protection (Art. 45 GDPR).
9. Links to LinkedIn
Our website links to our LinkedIn profile. This is a simple link. Only when you click it do you leave our website, and LinkedIn’s privacy policy applies.
10. Retention period
We store personal data only for as long as necessary for the respective purpose. We delete enquiries and contact details once the enquiry has been dealt with and no further cooperation results, at the latest when you object to the processing. Statutory retention obligations, for example under commercial and tax law, remain unaffected.
11. Disclosure of data
We only pass on personal data if this is described in this policy, you have consented, it is necessary to perform a contract or we are legally obliged to do so. We do not sell data.
12. Your rights
You have the right of access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) and data portability (Art. 20 GDPR). You can withdraw any consent you have given at any time with effect for the future (Art. 7 (3) GDPR). To do so, simply contact datenschutz@efrexx.com.
Right to object: Where we process data on the basis of our legitimate interest (Art. 6 (1) (f) GDPR), you may object to this processing at any time on grounds relating to your particular situation (Art. 21 GDPR).
You also have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen), Kavalleriestraße 2-4, 40213 Düsseldorf, Germany.
13. Changes
We update this privacy policy when our website or the legal situation changes. The version published here applies.
Last updated: October 2026