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The eFrexx Team
Experts for digital freight tenders
(Spot & Contract)

Why the eFrexx team is key to your success

At the heart of every future-oriented software platform are people.
The eFrexx team – made up of logistics specialists, IT professionals, sales experts, and support staff – forms the DNA behind the cloud platform for digital freight tenders. With their combined expertise, they enable shippers and carriers to achieve:

  • More efficient spot and contract tenders

  • Cost savings through optimized transport processes

  • Industry-specific support (e.g., mechanical engineering, automotive, trade)

  • Holistic consulting and implementation processes in DACH and internationally

This team guarantees tailor-made solutions: including regular training, optimization of existing processes, industry-specific know-how, and personal support.

Inhaltsverzeichnis
1 Why the eFrexx team is key to your success
2 Structure & expertise – how the team is organized
3 Our values and customer focus
4 Experience & expertise
5 Authoritativeness
6 Trustworthiness
7 Get started now – digital, efficient, independent
8 How the eFrexx team works – your benefits explained
9 Personal support – real people with a clear service promise

Structure & expertise – how the team is organized

Logistics consultants –
your problem solvers in the tendering process

Our logistics consultants have in-depth knowledge of freight tenders, shipping process optimization, and data analysis. They guide you from tender creation to evaluation and the implementation of new processes.

IT & software development –
technical excellence for your platform

The IT team is responsible for the availability, scalability, and security of the eFrexx platform. They develop new features, optimize technical processes, and ensure round-the-clock performance.

Sales & customer care –
bridging technology and customer needs

Our sales experts focus on the DACH region as well as international markets. They understand market demands, address customer-specific challenges, and support implementation.

Support & customer success –
partnership-driven & service-oriented

Our support team provides quick troubleshooting, tailored guidance, and targeted success measurement. They ensure the platform is used to its fullest and your ROI increases.

Our values and customer focus

Experience & expertise

Each year, we manage hundreds of tenders with shippers across diverse industries. Our team combines long-standing industry expertise with state-of-the-art tendering software.

Authoritativeness

eFrexx stands for quality. Thanks to solid logistics and IT expertise, the company is regularly recommended by SMEs and industrial clients – visible through extensive references and customer testimonials (e.g., “26% cost savings”) on the platform.

Trustworthiness

Transparency and data protection are core values: GDPR-compliant processes, regular audits, encrypted communication, and reliable personal contacts.

Get started now – digital, efficient, independent

Test eFrexx and experience how simple transport tenders can be today. Reduce your freight and process costs, gain new providers – and stay fully in control.

Request a demo now

How the eFrexx team works –
your benefits explained

4-step process: from tendering to optimization

  1. Kick-off & requirements analysis – your logistics consultant defines goals and framework conditions

  2. System configuration & onboarding – IT & sales teams tailor the platform to your needs

  3. Spot and contract tenders – execution with continuous process support from the team

  4. Evaluation & optimization consulting – with concrete KPIs, best practices, and savings potential

Personal support – real people with a clear service promise

At eFrexx, people come first. Instead of anonymous hotlines or endless ticket systems, you get a dedicated contact person who knows your industry and your tendering processes. This ensures that your questions about digital freight tenders are answered quickly, clearly, and solution-oriented.

Our service promise:

  • Reliability – fast response times and binding feedback

  • Tailored solutions – no standard replies, but concrete recommendations

  • Transparency – clear communication about processes, costs, and optimization potential

This personal approach builds trust and sets us apart from purely digital tools without real customer contact. That way, you benefit not only from a powerful platform but also from a team that truly cares about your success.